Shipping FAQ

IF YOU NEED YOUR ORDER BY CERTAIN DATE, PLEASE MESSAGE US BEFORE ORDERING TOMAKE SURE WE CAN GET IT TO YOU IN TIME.

**Delivery itself takes approximately 3-5 business days in the US, and for international orders we've seen it range from 10-30 days but it could be longer depending on the circumstances. If you are in need of faster shipping, it is your responsibility to notify us before you have placed your order and we will do our best to accommodate.

***USPS first class shipping is used for all shipments unless otherwise discussed. It is your responsibility to contact us if faster shipping, signature confirmation, insurance or any upgrades are needed. We are not responsible for lost or stolen packages.

***If you have already placed your order and you have sent a "note" with your order regarding faster shipping or change of address, you must contact us via message to ensure we have received it.

***If orders are returned to us because we were not given a proper address or if the shipping company claims it was undeliverable for any reason, you will be required to pay an additional shipping fee, unless you would prefer to have your order refunded. If you have given us an improper address and would like the address updated, this may not be possible without having the order canceled and repurchased with the correct shipping address.

------International buyers:
***All orders over $400 must upgrade shipping to priority or EMS, which is a minimum fee of $50.
***It is the buyers responsibility to ensure that the importing and exporting requirements of your country have been met, failure to do so may result in seizure of your shipment.
***You are responsible for any customs tax, fees, or charges that might occur, you can contact your countries customs department prior to ordering to find out what these fees will be.
***We cannot and will not change the price of an order on customs information, or mark as gift.

International shipping options include:
1. First Class - appx. 10-30 days, does not include tracking, insurance, or signature confirmation. Prices can range from $8-25+
2. Priority - appx. 6-10 days, does not include tracking, insurance, or signature confirmation. Prices can range from $25-50+
3. EMS - appx. 4-8 days, includes full tracking information, insurance (depends on your countries import restrictions), and pricing starts at $50.

We cannot be held responsible for lost or stolen packages, any shipping upgrades must be requested before your order has been shipped.